Buying skincare in New Zealand, delivery and returns
Practical answers, because most questions before a first order are logistics rather than ingredients.
Where it ships from
Made and shipped in New Zealand, to New Zealand and Australian addresses. Prices are in New Zealand dollars with GST included, so the number on the page is the number you pay.
Stopping a subscription
From the link in every email. Nothing to phone and nobody to ask.
If something arrives wrong
Get in touch and it gets sorted. A sealed ampoule that arrived damaged is not a thing to argue about.